Return Policy

*** ALL RETURNS MUST BE APPROVED BY OUR SUPPORT TEAM PRIOR TO BEING SENT. FOLLOW THE LINK ABOVE TO HAVE YOUR RETURN REQUEST REVIEWED ***

Requests for returns, exchanges or refunds must be made within 7 days of receiving your order.

If you need to return, exchange or refund your order, please read the following instructions carefully:

REASONS WHY YOU WANT TO RETURN OR EXCHANGE YOUR ORDER

A change in size for coffee related clothing/accessories products

It happens that you make a mistake. We are all human right? This way, you need to return it to us and cover the postage. Please insert a note that states which size you would like and we will send you the correct size.  After getting the returned one, we will send another size to you.

Received moldy coffee beans or wrong item?
Like we said; We are all human right? Although we double check everything, it can happen that we send you the wrong item. We take pride in providing high-quality coffee beans, but we understand that mistakes can happen. If you received moldy coffee beans or the wrong item, please don’t worry! We’ll make things right.
Here’s what to do:
– Contact us: Please send us an email to [email protected] with your order number and a photo of the moldy beans or the incorrect item.
– We’ll take care of it: Once we receive your email and photo, we will promptly send you a replacement order at no additional cost.
We appreciate your understanding and we’ll do everything we can to ensure your satisfaction

If you meet the above criteria please shoot us an email to [email protected].
Also, we would love it if you could tell us the reason why you are returning your item for a refund. We strive to get you the best quality possible, so we’d love to learn from your experience to even up our quality some more.

WE DO NOT ACCEPT RETURNS OR EXCHANGES IF

  • You want a refund/return because you “changed your mind”. We print on demand and therefore we cannot accept returns with that inquiry.
  • You do not use the link above to have your return request reviewed and approved by our team, prior to you sending your product back.
  • The item(s) have been worn or washed
  • The item(s) have been altered in any way
  • The item(s) are in any way defective from the original and saleable condition unless the condition is our fault
  • The item(s) do not have the original tags on them
  • The item(s) were a Final Sale item, big sale periods such as: Halloween, Christmas, Black Friday, Patrick’s Day, etc.. which are applied their coupon code.

CANCELATION REQUEST

You can cancel your order for any reason within 3 hours since the time your order is placed. 
If you want to change your order to another item (with the same price only), please contact us and state clearly what you want to change to. They can be changed if they have not in production yet.

All the requests should be submitted to [email protected]. 

Any further questions about our return and refund policy?
Please send us an email at [email protected] and we will help you out to the best of our abilities!